We offer a no quibble 14 day money back guarantee for all goods shipped correctly that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging.
The buyer will be responsible for all return postage costs for the return. We always advise you send parcels with a tracked service as we cannot be held responsible for any loses/damages in transit.
For items which are faulty on receipt, please notify us within 14 days by e-mail or phone
If you find a fault with your product, or in the unlikely event you have been sent the wrong item, please contact us before sending the item back. We send out prepaid returns labels for free returns back to us. Do not simple send your item back without contacting us.
WE CANNOT REFUND POSTAGE COSTS
When returning an item please put a note with the fault or the reason for return and your order number and telephone number to ensure your return is handled as quickly as possible.